Temporary suspension of acceptance and delivery delays of mail items destined to various countries/territories
Due to the worldwide spread of COVID-19, certain countries and regions have implemented measures such as suspension of international mail. Furthermore, the number of aircraft arriving and departing from Japan has been significantly reduced. As a result, in some cases it may not be possible to deliver to certain addresses. Any orders with a delivery address in a restricted country or region will be refunded. For all other orders, while we strive to send them as quickly as possible, there may be significant delays in their arrival. We apologise for the inconvenience and hope you understand that these issues are beyond our control.